FAQ

How do I use the soap?

Lather well in the shower, especially the back of the neck, behind the ears, chest and back. Leave on briefly and rinse. Best used daily.

When will I notice a difference?

Usually after the first few showers. Give it two weeks of daily use.

Which skin is it suitable for?

Shea butter and glycerin care for the skin as you wash. If your skin is very sensitive, try it on a small area first. Stop using it if irritation occurs.

How long does a bar last?

About 4 to 6 weeks with daily use.

Which pack is the best value?

For one person: 3 + 1 free, 4 bars for $59.99. That keeps you stocked for about four months. For two people: 6 + 2 free, 8 bars for $99.99, that is $12.50 per bar.

How long does shipping take?

Your order ships within 1–3 business days and usually arrives 7–14 days later. Shipping within the United States is free, and all customs and import fees are included.

Do you offer subscriptions?

Not for orders shipped to the United States at the moment. Every order is a one-time purchase.

What if the soap does not work for me?

Then our 30-Day Money-Back Guarantee applies: email us at support@arcove.de within 30 days of delivery with your order number. You get the purchase price back and do not have to send anything back, not even a used bar. The guarantee applies to your first order. Full terms in our Refund Policy.